Katie is the sound mixer on our protagonist Ethan's horror film Traintracks. She is an intelligent, pragmatic person with a passion for her craft who acts as a grounding foil to Ethan's increasing paranoia. She's not the closest of friends with Ethan - finding him a little smug and pretentious - but is here to do a job and do it well. However, even she finds herself unnerved by the emotional effect this mysterious sound cue is clearly having on her director.

Wendy is the seasoned and dedicated conservation coordinator at the Nova Scotia Conservation Agency. Her diligence and desire to help can, at times, come across as condescending, especially to Frank who is sensitive to that type of treatment, though her intentions are well-meaning.

A well-meaning but inexperienced temporary replacement at the Mahone Bay clinic who struggles to manage the overflow of patients in the absence of the regular doctor.

The calm and practical front desk worker at the Mahone Bay clinic who tries to manage a crowded waiting room with patience and courtesy.

A by-the-book but courteous officer called to investigate Quincy’s missing watch. Though skeptical of foul play, he follows procedure, even checking Cole’s laundry bag, and later suggests Sullivan’s Crossing may need added security as the campground grows.

A six-year-old boy suffering from a painful rash, Sam is fidgety and tearful while waiting to be seen at the clinic.

A concerned parent in the clinic waiting room, trying to soothe her young son while navigating a long wait.

CHIEF BURROWES is the police chief who works for Drazen but finds himself caught between a rock and a hard place. He is man more accustomed to playing along than taking action. OPEN ETHNICITY

JOEY is a mallrat who hangs out with Duff. Sarcastic and quick with a comeback, he’s reluctantly part of the teen resistance. OPEN ETHNICITY

WALKER is Ray’s young son, caught between the corrupt world of his father and the promise of something better. Innocent but aware, Walker becomes a key emotional turning point for both Ray and Santa. He represents the hope of change and the future of Christmas spirit. OPEN ETHNICITY

DUFF is a teenage mallrat with sharp wit and nowhere else to go. Loud, loyal, and deeply funny, Duff represents the forgotten youth who finds purpose in the fight for something better. OPEN ETHNICITY

BOMB GUY is a henchman with a specialty in explosives. Dangerous and unhinged, he's responsible for wiring the mall with deadly devices. OPEN ETHNICITY

An adorable little girl, CINDY, climbs up in Santa's lap, looks deep into his eyes, and makes a discovery! OPEN ETHNICITY

A jaded mall employee who’s clearly been doing this too long. Sarcastic, unimpressed, and barely hanging onto holiday cheer—if he ever had any... OPEN ETHNICITY

LEXI is Erica’s flirty, cheeky coworker at Santa’s Village. Often irreverent and always opinionated, she brings sass, sarcasm, and a surprising heart to the chaos. OPEN ETHNICITY

A spoiled, loudmouthed kid with no manners and zero filter. He’s exactly the kind of child Santa dreads dealing with, and a strong contender for permanent naughty list residency. OPEN ETHNICITY

A low-level thug with more swagger than skill. He quickly learns that he messed with the wrong Santa... OPEN ETHNICITY

Wide-eyed and excitable, KID #1 is full of belief and holiday wonder. This kid is a reminder of who Santa’s really fighting for. OPEN ETHNICITY

This EMPLOYEE AT WORK is unenthusiastic, underpaid, and entirely done with Christmas. OPEN ETHNICITY

A wannabe tough teen with a big mouth and not much to back it up. Has a funny, slightly panicked energy once things go south. OPEN ETHNICITY